08 Feb 2023 3 min read

Which industries will AI upend? We asked ChatGPT

By Robert White , Ewan Bowerbank

Change is in the air, making fundamental equity research more valuable than ever.


Over the last month or so, reference to ChatGPT has seemed completely unavoidable.

The artificial intelligence (AI) chatbot has been a sensation since it launched in November, with users marvelling at its capabilities. Euphoric accounts of its ability to write poetry, computer code and university coursework – all in a matter of seconds – have often been followed by existential angst brought on by the seemingly endless potential implications of widespread AI adoption.

We are certainly left scratching our heads, so what better way to summarise the implications than asking the bot itself?

Lazy? We call it efficient! Here’s how it went:

“In the format of a blog, explain which industries are most impacted by the adoption of ChatGPT.”

The Impact of ChatGPT on Various Industries: A Look at How Artificial Intelligence is Changing the Game

As artificial intelligence continues to advance, it is becoming increasingly common to see AI being used in various industries. One of the most notable examples of this is the use of language models like ChatGPT, which are able to generate human-like text and are trained on large datasets.

Here are a few of the industries that are most impacted by the adoption of ChatGPT:

  • Customer service: ChatGPT can be used to create chatbots that can answer customer inquiries and help with problem resolution. This can improve efficiency and reduce the need for human customer service representatives.
  • Content creation: ChatGPT can be used to generate written content such as articles, blog posts, and even books. This can save time and resources for publishers and marketers, but also raises concerns about authenticity and originality of the content.
  • Healthcare: ChatGPT can be used to analyze large amounts of unstructured data, such as medical records and research papers, to identify trends and insights. This can help improve patient outcomes and accelerate medical research.
  • Finance: ChatGPT can be used to analyze financial data and generate predictions about stock prices, interest rates and other economic indicators. This can help investors make more informed decisions, but also raises concerns about the potential for AI to create or exacerbate economic inequality.
  • Law: ChatGPT can be used to analyze legal documents and identify relevant information, which can help lawyers and judges make more informed decisions.
  • Retail: ChatGPT can be used for product recommendations, chatbots for customer service, and even for predicting consumer behavior.

It's clear that ChatGPT and other AI technologies have the potential to revolutionize many industries, but it's also important to remember that adoption of these technologies also brings a number of ethical and practical concerns that need to be addressed. As we continue to develop and integrate AI into our lives, it will be important to carefully consider these issues to ensure that we are using AI for the benefit of all people and society.

ChatGPT’s answer suggests far-reaching implications for all sectors; even those companies with robust business models look to face disruption. The bottom line is that the role of fundamental research is therefore more important than ever for equity investors such as ourselves.

In forthcoming blogs we’ll take an in-depth look at some of the industries we believe could be among the first to be disrupted by AI, and what could separate the winners in the age of AI from those left behind.

Robert White

Fund Manager, Active Equities

Robert is a Fund Manager in the Global Equities team. Prior to this he was an Assistant Fund Manager at Mirabaud Asset Management and before that he worked at PWC in their Transaction Services division. He read Philosophy, Politics and Economics at Pembroke College, Oxford and is a member of the Institute of Chartered Accountants in England and Wales.

Robert White

Ewan Bowerbank

Equity Analyst, Active Equities

Ewan is an Equity analyst in the Global Equities team. Ewan joined LGIM as part of the 2019 graduate programme, undertaking rotations in Active Equities, the Solutions Group, Asset Allocation and Investment Stewardship. Ewan graduated from University College London with a BSc in Economics and is a CFA Charterholder.

Ewan Bowerbank